Thornhill Primary School

Thornhill Gardens, Shildon, Co Durham

 Thornhill Primary School
  • Home
  • About Us
    • Ethos and Vision
    • Meet The Staff
    • Our Governing Body
    • Vacancies
  • Key Information
    • School Admissions
    • Equalities
    • Safeguarding
    • Premium Allocations
    • Financial Information
    • School Performance
    • School Policies
  • Parents
    • Coronavirus Updates
    • Our School Uniform
    • School Office
    • School Lunches
    • Costs
    • Attendance
    • Childcare Provision
    • Online Safety
    • School Holidays
    • School Newsletters
    • Useful Links
  • Pupils
    • School Clubs
    • School Council
    • Forest School
  • Curriculum
    • Curriculum Overview
    • Curriculum Content
    • Reading & Phonics
    • British Values
    • SMSC
    • Remote Learning
  • Our Classes
    • Nursery
    • Reception
    • Year 1
    • Year 2
    • Year 3
    • Year 4
    • Year 5
    • Year 6
    • PE at Thornhill
    • Specialist Maths and English teaching
  • SEND
    • SEND Information Report
    • Disability & Accessibility
  • Community
    • Local Links
  • Contact Us
Home / SEND / Compliments, Complaints & Feedback

Compliments, Complaints & Feedback

We are always seeking to improve on the quality of education we provide for children with SEN and are keen to hear from parents about their child’s experience.

We would also like your views about the content of our SEN Information Report. If you would like to comment please complete the online form in the Contact Us section of our website.

Compliments are always greatly received and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Head Teacher. These positive comments will be published on this area of our school website.

We hope that complaints about our SEND provision will be rare, however, if there should be a concern the process outlined in the school Complaints Policy should be followed.

Further information can be found in the Complaints Policy in the School Policies section of your website or by visiting the Durham SEND Information, Advice and Support Service website.

In this section

  • SEND Information Report
  • Finance
  • SEN Provision
    • Statement of Intent for Supporting Equality
    • How we support SEN
    • How do we identify and assess children with SEN?
    • Pastoral, Medical and Social Support
    • How do we consult with our SEN pupils
  • SEN Transition
  • Agencies and Partnerships
  • Contact SENCO
  • Compliments, Complaints & Feedback
  • SEND Feedback
The Local Offer

Ofsted outstanding

Healthy School

Anti-Bullying

Copyright © 2023 Thornhill Primary School

Thornhill Gardens

Shildon

County Durham

DL4 1ES

Tel 01388 772906 · Email thornhill@durhamlearning.net


Legal Information | Website Login

Powered by Durham County Council.